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Disability Support Staff
The Framework

The content of this resource is from research following the journeys of people with intellectual disabilities through metropolitan and regional hospitals.
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This research showed that quality hospital care results from the interplay of four elements:
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Knowing about the hospitals and their processes.
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Informing and sharing information relevant to a specific patient.
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Collaborating with hospital staff and any involved family.
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Supporting the person through the hospital journey.
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