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Nurse and a father talking to a patient with intellectual disability lying in a hospital bed

Family / Close others

The Framework

Diagram showing the four framework processes: Knowing, Informing, Collaborating, Supporting

The content of this resource is from research following the journeys of people with intellectual disabilities through metropolitan and regional hospitals.

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This research showed that quality hospital care results from the interplay of four elements:

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  • Knowing about hospitals and their processes

  • Informing and sharing information relevant to this patient

  • Collaborating with hospital staff and any involved disability support staff 

  • Supporting the person through the hospital journey

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