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A triage nurse smiling at someone who has come to the Emergency Department window

Hospital Staff

The Framework


The content of this resource is from research following the journeys of people with intellectual disabilities through metropolitan and regional hospitals.

This research showed that quality hospital care results from the interplay of four elements:

  • Knowing about people with intellectual disabilities and the disability sector.

  • Informing and sharing information relevant to each patient

  • Collaborating with people who accompany a patient and colleagues. 

  • Supporting the patient through the hospital journey

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