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A triage nurse smiling at someone who has come to the Emergency Department window

Hospital Staff

The Framework

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The content of this resource is from research following the journeys of people with intellectual disabilities through metropolitan and regional hospitals.

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This research showed that quality hospital care results from the interplay of four elements:

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  • Knowing about people with intellectual disabilities and the disability sector.

  • Informing and sharing information relevant to each patient

  • Collaborating with people who accompany a patient and colleagues. 

  • Supporting the patient through the hospital journey

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