
Hospital Staff
Ward Stays
Pre-existing Health Conditions
In these scenes, you will again meet Jeff and Amelia, his disability support worker, and Cassandra and Johnno, her disability support worker, and you will meet Frank, her father.
Applying the Framework

Knowing that
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Patients with intellectual disabilities often have health problems that may not be the reason for their current hospital stay, for example, epilepsy, swallowing difficulties and mobility problems.
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These health problems can worsen when their daily or medication routines are disrupted.
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Noisy or unfamiliar environments can also worsen health conditions.
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Accompanying people will often worry about the hospital stay triggering these health conditions.

Informing
Ask the accompanying person
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about the patient's other health problems
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what can exacerbate them
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strategies to avoid them
Tell accompanying people
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about ward routines
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adjustments you can or will make
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Collaborating is when you
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are willing to listen to concerns of accompanying people
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seek their advice about adjustments

Supporting
Patients with intellectual disabilities will be supported when you​
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act on concerns of family and disability support workers
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make adjustments to reduce the chance of triggering health problems
​Personal Care Needs
In the first scene, you will meet Curtis, a young man with intellectual disabilities, Johnno, his support worker, and Olivia, a nurse on the ward. In the second scene, you will again meet Cassandra and Frank, her father, and nurses, Yasmin and Glenn.